Shipping policy

At Smartyy.in, we aim to deliver your orders quickly and safely. Please read our shipping policy carefully.

1. Order Processing Time

All orders are processed within 24–48 hours after confirmation.

Orders are not processed on Sundays or public holidays.

You will receive an order confirmation and tracking details once your order is shipped.

2. Shipping Policy – Smartyy.in Time

Estimated delivery time: 5–8 business days across India.

Delivery time may vary depending on your location and courier availability.

Remote areas may take slightly longer.

3. Shipping Charges

We offer Free Shipping on most orders.

In some cases, a small shipping fee may apply, which will be shown at checkout.

4. Order Tracking

Once your order is shipped, you will receive a tracking link via SMS or email.

You can track your order in real-time using the provided link.

5. Delays

While we try our best to deliver on time, delays may occur due to:

High order volume

Weather conditions

Courier partner issues

Smartyy.in is not liable for delays caused by third-party courier services.

6. Incorrect Address

Please ensure your shipping details are correct.

We are not responsible for delivery issues due to incorrect or incomplete addresses.

Additional charges may apply for re-shipping.

7. Failed Delivery Attempts

Our courier partners may attempt delivery 2–3 times.

If the delivery fails, the order may be canceled or returned to us.

8. Damaged or Lost Packages

If you receive a damaged product, please contact us within 24 hours with proof (photos/video).

In case of lost shipments, we will investigate with the courier and provide a resolution.

9. Contact Us

For any shipping-related queries, contact us at:

Email: support@smartyy.in